Delivery and FAQs
- Economy Delivery: Delivery is free on purchases of £25.00 and over, and £2.50 under £25.00
- Royal Mail 1st Class: dispatched within 2 working days of order date - £3.95
- Priority Delivery: delivery guaranteed within 2 working days of order date - £8.00
PLEASE NOTE: Working days do not include Saturdays, Sundays or UK Bank Holidays
Overseas delivery: Please email us with details of which item(s) you require and we will send you a shipping quote.
- Economy Delivery: Dispatched within 2 working days
- Royal Mail 1st Class: Dispatched within 2 working days
- Priority Delivery: Dispatched the next working day
All major credit and debit cards are accepted, including American Express. We also accept payment using PayPal and Apple Pay.
Returns are free (UK only). If you are not happy with your purchase, and wish to return it for an exchange or refund then please:
- Contact us at firstname.lastname@example.org within 21 days of receipt.
- See below for extended Christmas return details
Quote your Order ID and the reason for return.
We will email you an Evri Parcel Shop returns label to drop the parcel off at a convenient location.
- Returns must be in the same condition that they were delivered - including all boxes, tags and packaging e.g. all boxed items should be returned with the original box (where supplied). Please do not attach any labels or parcel tape directly on item's packaging.
- Orders placed between 29/10/23 and 25/12/23 benefit from an extended returns period, and would not need to arrive back with us until 19th January 2024